At TryVitalume, we make it our priority to ship your order quickly and reliably so you can enjoy your products without delay.

Processing Time

• Orders are processed and shipped within 24 hours on business days.
• Orders placed before 12:00 PM EST often ship the same day.
• During peak sale events, please allow 1–2 extra business days for processing.

Delivery Times

• USA Orders: 2–5 business days (fast shipping directly from our U.S. warehouses 🇺🇸).
• International Orders: 6–10 business days (timing may vary depending on customs and location).
• During high-volume sales or holidays, shipping times may be slightly longer, but we always work hard to deliver as quickly as possible.

Shipping Confirmation & Tracking

• Once your order ships, you’ll receive a confirmation email with a tracking number.
• The tracking link allows you to follow your package in real time.
• For international shipments, global tracking visibility is provided.

Taxes & Customs Duties

• International orders may be subject to import duties, taxes, or customs fees.
• These costs are the responsibility of the customer and vary by country.

Order Cancellation

• Once an order is placed, it is immediately processed and cannot be canceled.
• If you’d like to make changes, please use our 30-Day Return Policy once you receive the package.